Customer Support Executive

𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴: 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗮𝘁 𝗠𝗶𝗻𝗱𝗦𝗵𝗲𝗯𝗮

⚠️ 𝗣𝗹𝗲𝗮𝘀𝗲 𝗮𝗽𝗽𝗹𝘆 𝗼𝗻𝗹𝘆 𝗶𝗳 𝘆𝗼𝘂 𝗹𝗶𝘃𝗲 𝗶𝗻 𝗕𝗮𝗻𝗮𝘀𝗿𝗲𝗲 𝗼𝗿 𝘃𝗲𝗿𝘆 𝗰𝗹𝗼𝘀𝗲 𝘁𝗼 𝗕𝗮𝗻𝗮𝘀𝗿𝗲𝗲.

MindSheba, a growing mental health platform in Bangladesh, is looking for a Customer Support Executive to join our team.

𝗝𝗼𝗯 𝗗𝗲𝘁𝗮𝗶𝗹𝘀:

Position: Customer Support Executive

Location: Banasree, Dhaka (Office-based)

Working Hours: 2:00 PM – 10:30 PM

Weekly Off: Friday

Joining Date: ASAP

Salary: BDT 15,000 – 20,000 (Based on experience)

𝗘𝗹𝗶𝗴𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗖𝗿𝗶𝘁𝗲𝗿𝗶𝗮:

• Male candidates only

• 1–2 years of experience in Customer Support, Call Center, Client Handling, or a similar role

• Strong communication skills in both Bangla and English

• Friendly, patient, and customer-focused attitude

• Ability to work efficiently in a fast-paced environment

• Experience in healthcare or service-based organizations will be an added advantage

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

• Handle customer queries through phone, email, and chat professionally and empathetically

• Assist clients with booking counselling and therapy sessions

• Provide clear and accurate information about MindSheba’s services

• Maintain proper records of customer interactions and follow-ups

• Ensure a positive and supportive experience for every client

𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗽𝗹𝘆:

Interested candidates are requested to send their CV along with a short introduction to:

📧 [email protected]

📍 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁: 𝗢𝗻𝗹𝘆 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗹𝗶𝘃𝗶𝗻𝗴 𝗶𝗻 𝗕𝗮𝗻𝗮𝘀𝗿𝗲𝗲 𝗼𝗿 𝗻𝗲𝗮𝗿𝗯𝘆 𝗮𝗿𝗲𝗮𝘀 𝘀𝗵𝗼𝘂𝗹𝗱 𝗮𝗽𝗽𝗹𝘆.

• Join MindSheba and become part of a team working to make mental healthcare more accessible in Bangladesh.