Customer Service & Sales Executive (In-Office)

Company Name: BDS Express

Location: Dhaka (Motijheel)

Job Type: Full-Time

Workplace Type: Office

Job ID: IJOB202660945

Job Context

BDS Express is a growing international courier and logistics company based in Motijheel, Dhaka. We are looking for smart, energetic, and customer-focused Customer Service & Sales Executives to join our team. Also preferred near Motijheel area candidate.

This is a fully office-based position. No field marketing or outdoor sales is required.

The selected candidates will be responsible for handling customer inquiries, receiving parcels, processing shipment bookings, preparing quotations, maintaining customer records, and providing excellent customer service.

Job Responsibilities

• Handle walk-in and online customer inquiries professionally
• Receive parcels and process shipment bookings
• Explain courier services and provide shipping quotations
• Follow up with customers and convert inquiries into bookings
• Prepare invoices, quotations, and daily sales reports
• Maintain customer records using MS Word and Excel
• Communicate with customers via Phone, WhatsApp, Email, and Facebook
• Track international shipments and provide delivery updates
• Support day-to-day office operations
  
  

Requirements

• Experience:
• Education:
• Skills: domestic sales, inside sales, back office operations, customer service skills, front office support, bangla language proficiency
  
  

Last Date of Application: 12 September 2026