H

Customer Service Agent

Hope71
Not disclosed
Full Time (On-site)
1 years
1 position
Mirpur, Dhaka, Bangladesh

Job Description

Customer Support Executive (Call Center / Customer Support)

Location: Mirpur-1, Dhaka, Bangladesh
Employment Type: Full-time
Working Hours: 10:00 AM – 8:00 PM
Salary: BDT 12,000 – 18,000 per month (Based on experience and performance)
Weekly Off: 1 day per week (Except the first week)

Job Summary

We are looking for a motivated and customer-focused Customer Support Executive to join our team. The ideal candidate should have good communication and convincing skills, basic knowledge of MS Office, and the ability to handle customer inquiries and online orders efficiently.

If you are enthusiastic, responsible, and passionate about delivering excellent customer service, we would love to hear from you.

Key Responsibilities

- Handle customer inquiries, complaints, and order-related issues professionally.
- Manage and process orders received through online platforms.
- Communicate with customers through phone calls, messages, and other communication channels.
- Provide accurate product information and assist customers throughout the ordering process.
- Maintain daily sales records and customer information in Excel.
- Coordinate with relevant teams to ensure smooth order processing and delivery.
- Prepare and submit daily work reports to the management.
- Ensure customer satisfaction through timely and effective support.

Requirements

- 6 months to 1 year of experience in a Call Center or Customer Support role.
- Excellent communication and customer convincing skills.
- Basic knowledge of MS Office, especially Microsoft Excel.
- Good typing skills and computer literacy.
- Ability to work under pressure and meet daily targets.
- Responsible, punctual, and willing to learn.
- Previous experience in e-commerce or online order management will be an advantage.

What We Offer

- Competitive salary based on experience and performance.
- A friendly and professional working environment.
- Opportunity to develop customer service and communication skills.
- Career growth opportunities within the company.

How to Apply

Interested candidates are requested to send their updated CV to apply for the Customer Support Executive position.

📍 Job Location: Mirpur-1, Dhaka

We look forward to welcoming a dedicated and enthusiastic member to our team.

Requirements

Customer Support Executive (Call Center / Customer Support) Location: Mirpur-1, Dhaka, Bangladesh Employment Type: Full-time Working Hours: 10:00 AM – 8:00 PM Salary: BDT 12,000 – 18,000 per month (Based on experience and performance) Weekly Off: 1 day per week (Except the first week) Job Summary We are looking for a motivated and customer-focused Customer Support Executive to join our team. The ideal candidate should have good communication and convincing skills, basic knowledge of MS Office, and the ability to handle customer inquiries and online orders efficiently. If you are enthusiastic, responsible, and passionate about delivering excellent customer service, we would love to hear from you.

This job post was sourced from LinkedIn Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.

Job Information

Posted 11 days ago
Job ID 4466566867
H

Hope71

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