Customer Care Representative
Job Description
🚨 WE ARE HIRING!
🎯 Customer Care Representative
Positive Bazar – Gulshan 1, Dhaka
Positive Bazar is expanding its team! We are looking for professional, customer-focused, enthusiastic, and responsible individuals to join us as Customer Care Representatives.
If you have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service, we’d love to have you on our team!
📌 Job Responsibilities
• Communicate with customers through phone calls, messages, and live chat
• Provide accurate information about products and services
• Listen to customer complaints and resolve issues professionally
• Handle order, return, and exchange processes
• Respond to customer messages and comments on Facebook, WhatsApp & other social media platforms
• Maintain accurate customer records and update reports
• Follow up with customers and support sales activities
• Achieve assigned sales targets and KPIs
• Work closely with the team to ensure excellent customer experience
🎓 Requirements
• HSC / Bachelor’s degree; students currently pursuing their degree may also apply
• Excellent communication skills with clear and professional language
• Good Bangla & English typing skills
• Patient, responsive, responsible, and eager to learn
• Basic knowledge of CRM, ERP, Email & Chat tools
• Strong teamwork and adaptability
• 1–3 years of relevant experience will be preferred
💰 Salary & Benefits
💵 Salary: BDT 10,000 – 20,000
🎯 Sales Commission
🏥 Medical Allowance
🏆 Performance Bonus
🎉 2 Festival Bonuses
📈 Annual Salary Review
🚀 Career Growth Opportunities
🤝 Supportive & Professional Work Environment
🏢 Job Details
Position: Customer Care Representative
Vacancies: 50
Employment Type: Full-time
Working Hours: 8 Hours
Shift: Day / Evening Shift
Workplace: On-site
Location: Gulshan-01, Dhaka
Education: HSC / Equivalent
Experience: 1–3 Years
Age: 18–35 Years
Application Deadline: 25 September 2026
📩 How to Apply
Interested candidates are requested to send their updated CV to:
Subject: Application for Customer Care Representative
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🌱 Join Positive Bazar and grow your career with us!
We believe a strong company is built by a strong team.
Building a Better Team, Together.
📍 Positive Bazar – Gulshan 1
Requirements
Requirements
• HSC / Bachelor’s degree; students currently pursuing their degree may also apply
• Excellent communication skills with clear and professional language
• Good Bangla & English typing skills
• Patient, responsive, responsible, and eager to learn
• Basic knowledge of CRM, ERP, Email & Chat tools
• Strong teamwork and adaptability
• 1–3 years of relevant experience will be preferred
Benefits & Perks
This job post was sourced from Shomvob Jobs While we strive to bring you the latest opportunities, Niyog has not verified this listing and cannot take responsibility for its accuracy or any outcomes related to it. Please review the details carefully and apply at your own discretion.