Credentialing Specialist

Credentialing Specialist (Night Shift Only)

The Credentialing Specialist will maintain high standards of accountability and operate on the principles of a High-Reliability Organization in an effort to achieve safety, quality, and efficiency goals. They will need to adapt and think critically to serve our US clients.

Job Responsibilities:

• Engage & communicate with clients from the USA Via phone and email to manage daily tasks effectively.
• Utilize the available Data Platform System to analyze and verify critical documents.
• Thoroughly review documents to identify any missing information, and proactively communicate with clients to obtain the necessary documents and details.
• Able to work night shifts only.

Job Requirements:

• No work experience required
• Typing Speed of 50 WPM
• Fluent to Professional Business English communication skills in both writing & and speaking.
• Proficient in Microsoft Office Suite, including Outlook
• Experience in BPO industries, call center, and telemarketing is an added advantage
• Experience in BPO firms, data entry, call center, and IT-enabled services is an added advantage

Workplace Details:

• Weekdays: 5 days in a week
• Weekend: 2 days in a week
• Work Schedule: 7 PM to 4 AM or 8 PM to 5 AM (daylight savings)
• Training Period: Initial 2 months 7 PM to 4 AM or 8 PM to 5 AM (daylight savings)
• Probation: 6 months (including training period)
• Work at office | Job Location- Dhaka
• Employment Status: Full Time.

Additional Requirements:

• Freshers are also encouraged to apply (Only If he/she has an excellent command of the English language).
• Presentable and Proactive & Team Player
• Capability to work under pressure.

Other benefits:

• Weekly 2 holidays
• Festival Bonus: 2
• 15,000 BDT (Monthly)for first two months.
• Training Period 33,000 BDT (Monthly) for the next four-months.
• Probationary period 37,000 BDT (Monthly) after getting permanent.
• The night shift will be compensated with an additional 3,000 BDT after getting permanent.
• A total of BDT 40,000.
• Overtime allowance (If there is).
• Complimentary Tea & Snacks.
• Friendly office environment.
• Gratuity.
• Provident fund.
• Opportunity to work with the foreign clients.
• Worker`s Profit Participation Fund - WPPF.
• Holiday Leave Encashment (Adjustable).
• Annual Paid Leave Encashment.
• Dinner Fully Subsidized.
• Drop-off Service (4 AM & 5 AM).
• Casual, Maternity and Sick Leave