Clients Support Agent Female (Work From Home)

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, and social media.
• Provide accurate information about products and services.
• Resolve customer complaints efficiently and professionally.
• Process orders, returns, and exchanges.
• Maintain detailed records of customer interactions and transactions.
• Follow up on customer issues to ensure resolution.
• Collaborate with other departments to improve customer experience.
• Stay up to date with company policies, services, and industry trends.

Requirements:

• Previous experience in customer service, call center, or related roles preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to work independently and manage time effectively.
• Proficiency in using CRM software, email, and chat tools.
• Reliable high-speed internet connection and a quiet workspace.
• Flexibility to work various shifts, including evenings and weekends.
• Must be Laptop/PC Mandatory

Benefits:

• Competitive salary and performance bonuses.
• Flexible work schedule.
• Opportunities for career growth and development.
• Paid training and ongoing support.
• Work-from-home convenience.

If you are passionate about delivering exceptional customer service and enjoy working remotely, we would love to hear from you! Apply today and become a part of our dynamic team.