Chief Information Officer, NEO PSP Limited
banglalink
Not disclosed
Contract (On-site)
Executive
1 position
Dhaka, Dhaka, Bangladesh
Job Description
Company Introduction
As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company.
Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments seamlessly through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh.
Leveraging Banglalink’s trusted digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes — from startups to large corporations. Our platform would support diverse payment methods, ensuring speed, reliability, and transparency in every transaction.
At NEO PSP, we are committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy. With innovation, compliance, security, and customer trust at our core, we strive to become the preferred payment solutions partner for businesses nationwide.
Job Description
As part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company.
Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future. The company empowers businesses to accept and process payments seamlessly through a secure, efficient, and scalable payment gateway, supporting the growth of digital commerce across Bangladesh.
Leveraging Banglalink’s trusted digital ecosystem and technological expertise, NEO PSP aims to simplify financial transactions for enterprises of all sizes — from startups to large corporations. Our platform would support diverse payment methods, ensuring speed, reliability, and transparency in every transaction.
At NEO PSP, we are committed to enabling digital financial (FINTECH) inclusion and accelerating Bangladesh’s journey toward a smarter digital economy. With innovation, compliance, security, and customer trust at our core, we strive to become the preferred payment solutions partner for businesses nationwide.
Job Description
- Define and execute the Bank’s end-to-end technology strategy aligned with business and digital banking objectives.
- Lead architecture design for core banking, digital channels, APIs, cloud platforms, and fintech integrations.
- Ensure scalability, high availability, resilience, and future-readiness of all technology platforms.
- Balance innovation spend with operational stability and regulatory needs.
- Oversee development and management of mobile banking, internet banking, agent banking, merchant platforms, and open banking APIs.
- Ensure seamless customer experience, performance optimization, and rapid product launch capability.
- Collaborate with business teams on new digital products, propositions, and innovation initiatives.
- Own the Bank’s enterprise data strategy, including data governance, quality, privacy, and usage.
- Lead Business Intelligence (BI) and advanced analytics to support: Customer insights & segmentation, Revenue optimization & cross-sell, Fraud detection & risk analytics, Performance dashboards for management & Board, Enable real-time and self-service analytics for business teams.
- Technology Governance & Regulatory Compliance: Establish robust IT governance, security controls, and compliance frameworks aligned with Bangladesh Bank ICT guidelines, digital banking regulations, and data localization requirements.
- Ensure enterprise-wide cybersecurity, data protection, incident response, disaster recovery (DR), business continuity (BCP), and cyber-resilience testing to protect critical financial infrastructure.
- Act as a strategic partner to business, product, risk, and operations teams, translating business needs into scalable, secure, and future-ready technology solutions.
- Drive automation, straight-through processing (STP), and adoption of emerging technologies (AI, ML, RPA, cloud, blockchain) to improve efficiency, scalability, and customer experience.
- Lead strategic partnerships with core banking platforms, fintechs, cloud providers, and system integrators; manage contracts, SLAs, costs, and alignment with Banglalink Tech, JazzCash, and core platforms.
- Build and lead high-performing engineering, data, BI, and security teams while driving agile, DevOps, product-centric delivery, and leadership succession planning.
- Master’s degree in computer science, Engineering, Information Systems, or related field.
- 15+ years of experience in technology leadership roles, with significant experience in digital banking, fintech, or data-driven organizations.
- Strong exposure to core banking systems, digital platforms, data analytics, and regulatory environments.
- Certifications in Cloud, Security, Data, or Enterprise Architecture preferred.
- Strategic technology leadership
- Strong business and data orientation
- Expertise in digital banking architecture
- Advanced analytics & BI understanding
- Regulatory and IT risk management
- Stakeholder and board-level communication
- Working in CBS or Fintech system deployment as core member.
- Lead a System migration team in fintech or Banking atmosphere.
Requirements
Company IntroductionAs part of the global VEON Group, we are expanding into the digital financial services market to serve a broader customer base and strengthen our role in Bangladesh’s digital ecosystem. To advance this initiative, we are in the process of obtaining a Payment Service Provider (PSP) license via our newly established subsidiary called - NEO PSP Limited, a next-generation payment solutions company.Operating as a wholly owned subsidiary of Banglalink, one of the country’s leading digital operators, NEO PSP is built on the vision of enabling a cashless and connected future.
About Company
banglalink
Launched in February 2005, with over 41 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”.
Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate, and offer services from traditional way of business to Digital/Online.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively a flat organization which enables employees to collaborate and work closer across the organization.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. (then VimpelCom) and wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 240 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 12 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia and Georgia. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.
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Job Information
banglalink
Dhaka
16
Active Jobs
About Company
Launched in February 2005, with over 41 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”.
Fueled with the strong core values of Customer-obsessed, Entrepreneurial, Innovative, Collaborative & Truthful, Banglalink is now working relentlessly to bring digital world to every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.
With customer experience being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate, and offer services from traditional way of business to Digital/Online.
Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. The company has relatively a flat organization which enables employees to collaborate and work closer across the organization.
Banglalink Digital Communications Limited is a fully owned company of Telecom Ventures Ltd. which is a 100% owned subsidiary of Global Telecom Holding. VEON owns 51.9% shares of global telecom holding following a business combination in April 2011, between VEON ltd. (then VimpelCom) and wind telecom s.p.a. VEON is a NASDAQ and Euronext Amsterdam-listed global provider of connectivity, with the ambition to lead the personal internet revolution for the 240 million+ customers it currently serves, and many others in the years to come. It offers services to customers in 12 markets including Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia and Georgia. VEON operates under the “Beeline”, “Kyivstar”, “WIND”, “Jazz”, “banglalink”, and “Djezzy” brands.