Job Title: bKash & Nagad Merchant Account Specialist – Bangladesh
Location: Dhaka, Bangladesh
Company: TyconPay
Employment Type: Full-Time
About the Role
TyconPay is looking for an experienced bKash & Nagad Merchant Account Specialist with direct, hands-on experience in merchant onboarding, activation and ongoing merchant operations.
We specifically need someone who has previously worked directly with bKash and/or Nagad Merchant Accounts and has strong working relationships within the relevant MFS teams.
Key Responsibilities
Manage end-to-end bKash and Nagad Merchant Account onboarding.
Prepare and review Trade License, bank account, website, KYB and other required business documentation.
Coordinate merchant applications, verification, approval and activation.
Understand different
bKash and Nagad merchant account structures/categories, their eligibility and operational requirements.
Coordinate API/integration-enabled merchant accounts where applicable.
Manage settlement, reconciliation and transaction-related operational matters.
Maintain strong working relationships with Merchant Acquisition, Merchant Business, Commercial, Partnership, Operations, Compliance and API/Technical teams at bKash and Nagad.
Follow up on pending applications and manage legitimate escalations through the appropriate channels.
Build and manage a scalable merchant-onboarding pipeline while maintaining proper KYB and compliance standards.
Who We Need
Candidates should have:
Direct hands-on experience with bKash and/or Nagad Merchant Accounts.
Proven experience personally onboarding merchants.
Strong and currently active professional relationships within bKash and/or Nagad.
Practical understanding of merchant eligibility, KYB, documentation, approval, activation, transaction limits, settlement and API requirements.
Ability to manage a high volume of merchant applications simultaneously.
Experience resolving merchant onboarding, activation and operational issues.
Ability to work and coordinate operations from Dhaka.
Questions Applicants Must Answer
How many bKash and Nagad Merchant Accounts have you personally onboarded?
Which merchant account structures/categories have you directly worked with?
Do you currently have active contacts within bKash and/or Nagad Merchant Acquisition, Commercial, Operations, Partnership or Compliance teams?
Approximately how many relevant direct contacts do you currently have at each MFS provider?
If complete documentation for eligible businesses is provided, approximately how many bKash/Nagad Merchant Accounts could you realistically manage through onboarding each month, subject to provider approval?
Have you worked with API/integration-enabled bKash or Nagad merchant accounts?
Can you manage the complete process from documentation → KYB → application → approval → activation → API/integration → settlement and ongoing operations?
How to Apply
Send your CV along with answers to the above questions to:
📧
[email protected]
Email Subject: Application –
bKash & Nagad Merchant Account Specialist
Important: This position requires practical bKash/Nagad merchant-account experience. General fintech, MFS or sales experience without direct merchant onboarding experience will not be sufficient.