Appointment Scheduler (Remote)

The Appointment Scheduler (Remote) is a full-time position responsible for conducting outbound cold calls to prospects in the U.S. market and scheduling qualified business setup consultations.

The successful candidate will engage prospects by phone, understand their business needs and level of interest, explain the consultation opportunity, handle basic objections, and secure qualified appointments for the sales and consulting teams.

• Make consistent outbound cold calls to U.S.-based prospects.
• Engage prospects professionally and identify their business needs and interest.
• Introduce the consultation opportunity and communicate its value clearly.
• Qualify prospects based on established criteria.
• Schedule qualified consultations directly on the appropriate calendar.
• Follow up with prospects who require additional contact before booking.
• Confirm, reschedule, and manage appointments when required.
• Maintain accurate prospect information, call outcomes, and appointment details in the CRM.
• Ensure all booked appointments are properly documented and communicated to the relevant sales or consulting team.
• Handle common objections professionally and keep conversations focused on securing qualified appointments.
• Follow established calling scripts, processes, quality standards, and scheduling procedures.
• Maintain a professional, confident, courteous, and persistent approach throughout every interaction.
• Work independently while maintaining productivity and communication in a remote environment.

• Proven experience in outbound cold calling and appointment setting, preferably targeting the U.S. market.
• Excellent phone etiquette and strong verbal communication skills.
• Clear, confident, and professional English communication.
• Basic sales and prospecting skills with the ability to turn conversations into qualified appointments.
• Strong objection-handling and follow-up abilities.
• Experience using CRMs, calendars, dialing platforms, and data-entry systems.
• Previous experience in U.S. outbound sales, telemarketing, appointment setting, business development, or customer outreach is preferred.
• Strong organizational and time-management skills.
• Ability to work independently and remain productive in a remote environment.
• Comfortable working U.S. business hours or assigned shifts.
• Reliable internet connection, professional calling environment, and suitable equipment for remote work.

The role is primarily measured by:

• Outbound call activity
• Qualified appointments booked
• Appointment quality and show-up rate
• Follow-up consistency
• CRM and calendar accuracy
• Professional call handling and objection management

This is an outbound sales and appointment-setting position. Candidates should be comfortable making a high volume of cold calls to U.S. prospects and consistently working toward appointment-setting targets.