Administrative Officer

Company Description Axiom Education and Immigration is a solution-oriented organization providing comprehensive support for international education and immigration, from initial decision-making to arrival in the destination country. Established in 2003 and registered in Bangladesh, Axiom offers a wide range of study abroad and immigration services through “Team Axiom,” a dedicated group focused on client success. The company tailors career paths to individual profiles, considering educational, financial, and personal circumstances. With an experienced team guiding clients through each step, Axiom strives to make complex processes clearer, less stressful, and more achievable for individuals pursuing global opportunities.
Role Description The Administrative Officer is a full-time, on-site position based in Dhaka, Bangladesh. This role is responsible for managing day-to-day office operations, including handling documentation, scheduling appointments, maintaining records, and supporting internal workflows. The Administrative Officer will respond to client inquiries, provide frontline customer service, and liaise with consultants to ensure accurate and timely information sharing. The role also involves coordinating meetings, preparing basic reports, supporting data entry and filing, and helping maintain a well-organized, efficient, and client-centered office environment. The Administrative Officer will collaborate with team members across departments to support smooth delivery of education and immigration services.
Qualifications

• Strong General Administration skills, including office coordination and record management.
• Effective Communication abilities for interacting with clients, colleagues, and external partners.
• Proficiency in Administrative Assistance tasks such as scheduling, documentation handling, and basic reporting.
• Customer Service experience with a focus on responsiveness, professionalism, and client satisfaction.
• Solid Organization Skills, including attention to detail, time management, and task prioritization.
• Comfort using office software (e.g., word processing, spreadsheets, email tools) and basic digital tools.
• Ability to work collaboratively in a multicultural environment and maintain confidentiality of client information.
• Previous experience in an education, consultancy, or immigration services setting is an advantage.
• Relevant diploma or bachelor’s degree in Business Administration, Management, or a related field preferred.