Accounts Receivable Specialist

Noor Staffing Group is hiring an Accounts Receivable Specialist to join our remote team in Bangladesh. This position will support our US operations team in carrying out back office processes related to Accounts Receivable.

This is a remote position and full fluency in English is required. Candidates for this position must be able to work New York business hours (9 am to 5:30 pm US Eastern Time, Monday - Friday).

Company Overview:

Noor Staffing Group (NSG) is a recruiting company headquartered in New York. NSG provides recruiting and employment services to US clients in healthcare, government, professional services, hospitality and beyond. Employing professionals across the United States in fields including healthcare, government, professional services, hospitality and more, NSG encompasses all disciplines and regions to meet the challenging and sophisticated employment demands of today's environment.

Must-have requirements:

• Confident and well-spoken in English
• Intermediate Excel skills
• Strong problem solving skills and able to find creative solutions
• Independent thinker and self starter
• Understanding of basic accounting principles
• Strong follow-up abilities

Responsibilities:

• Accounts Reconciliation: Regularly reconcile accounts to ensure invoices between client portals, VMS systems, and the ERP are accurate and resolve any discrepancies.
• Payment Collection and Posting: Handle the receipt, recording, and posting of payments from VMS accounts and direct clients while ensuring accuracy and completeness.
• Payment Application: Apply payments within the ERP system, review payment batches, identify discrepancies, research unapplied payments, process adjustments when necessary, and maintain payment posting accuracy.
• Accounts Receivable Management: Monitor assigned accounts and aging reports, prioritize collection efforts, and take proactive action to reduce outstanding balances.
• Follow-Up on Outstanding Payments: Follow up with clients, VMS representatives, and accounts payable departments regarding overdue invoices, missing payments, deductions, and payment delays.
• VMS and Client Portal Management: Monitor client and VMS portals for invoice approvals, rejections, payment statuses, disputes, and billing updates to ensure timely resolution of issues.
• Dispute and Deduction Resolution: Investigate invoice discrepancies, short payments, and disputed charges, submit disputes through client portals when required, and follow through to resolution.
• Invoice Corrections and Adjustments: Correct billing errors, update account information, process necessary adjustments, and coordinate with internal teams to ensure invoice accuracy.
• Reporting: Prepare and submit regular aging reports, collection status updates, and account summaries to management.
• Account Documentation: Maintain detailed records of collection activities, payment follow-ups, disputes, client communications, and account statuses while ensuring compliance with company policies and procedures.
• Client Relationship Management: Build and maintain professional relationships with client contacts, VMS representatives, and internal stakeholders to facilitate timely payment resolution.
• Process Improvement: Identify recurring payment issues, recommend process improvements, and contribute to the development of more efficient accounts receivable and collection workflows.
• Month-End Support: Assist with month-end accounts receivable reconciliation, reporting, and audit-related requests as needed.

Additional Qualifications:

• Bachelor's degree in Accounting/Finance
• 1-3 years of related work experience
• Excellent written and verbal English communication skills (for interacting with US-based teams and insurance companies)
• Customer service mindset when dealing with clients, insurance providers, and internal teams
• Strong problem-solving and analytical skills
• Able to work New York business hours (9 am to 5:30 pm US Eastern Time, Monday - Friday)
• Home office setup, Mandatory Windows computer and seamless internet connection

Monthly Salary: $350/monthly